Accessibility Statement
1) Introduction
Thank you for visiting our website and for your interest.
Below you will find information on the accessible usability of our online offering.
We will inform you about:
- what offering and functions you can expect on this website,
- how you can use this offering and its functions,
- what options for accessible use are available to you, and
- which authority is responsible for monitoring accessibility on this website.
2) Offering and functions of this website
This website is an online shop for the sale of goods and digital content.
Goods are understood to be physical objects.
Digital content, on the other hand, refers to data or datasets created and provided in digital form.
Products are presented here that can be added to an electronic shopping cart and then definitively ordered and paid for.
This website has a header and a footer menu.
In the header menu, the products we sell are listed by category and can be accessed individually from there.
Each product is described with further information on its essential characteristics, scope of delivery, and total price on its own detail page. From there, it can be added to the electronic shopping cart.
Furthermore, the electronic shopping cart can be accessed via the header menu as soon as you have added at least one product to it. From this shopping cart, the electronic ordering process can be initiated and completed.
In the footer menu, you will find links to our imprint with our contact information, as well as to information on the legal basis of our online offering, delivery and payment options, and links to other helpful service pages.
3) Explanations on the use of the offering and functions
3.1 Virtual Buttons
This website can be operated via virtual buttons.
3.2 Home, Overview, and Detail Pages
On the home page, you will find a selection of offered products in the central page area. By interacting with a product presentation, you will reach the product detail page.
In the header menu, you can navigate between the different product categories.
After selecting a category, you will reach an overview page where all products of that category are displayed.
By interacting with a product presentation on the overview page, you will again reach the product detail page.
The product detail pages contain all essential information about the product and the total price, and possibly a quantity selection element and a shopping cart button.
If available, the desired order quantity can be set via the quantity selection.
3.3 Electronic Shopping Cart
By pressing the shopping cart button, you add the product (in the selected quantity, if applicable) to the electronic shopping cart.
This electronic shopping cart can be accessed at any time via the header menu.
Here you can first review the added products. Products can be removed again or, if applicable, changed in quantity using the corresponding buttons.
3.4 Electronic Ordering Process
After reviewing, you can complete the electronic ordering process by interacting with the corresponding buttons.
For this, you will first be asked to provide your contact details (at least name, email address, and delivery/billing address) via an input mask.
Then, in the next step, you can select from the available delivery or service options.
Finally, you can choose one of the available payment methods, enter the necessary payment data, and complete the order.
The binding submission of the order only occurs when the designated button on the final order page is pressed. It is labeled "Buy", "Buy now", "Order with obligation to pay" or another clear formulation.
Before pressing this order button, you can always navigate back to the previous steps and/or cancel the order process at any time using your browser's "Back" button.
If you have chosen to pay with an online payment method, you will be redirected from the final order page to the payment provider's system to make the payment there.
4) Legal Requirements for Accessibility
As an online shop, this website falls under the category of "e-commerce services" and features electronic ordering and payment options.
Specific legal requirements for accessibility apply to it.
In general, this website must provide functions and procedures that are tailored to the needs of people with disabilities and enable usability with digital aids.
The online shop functions of this website must therefore be:
- perceivable
- operable
- understandable, and
- robust.
Perceivability means that the information and components of the online shop are presented in such a way that they are easily perceivable for all users.
Operability requires that the functions of the online shop can also be used by users with limitations in mobility or cognitive abilities.
Understandability requires that the information and functions of the online shop are logically structured, easily recognizable, and unambiguously labeled.
Finally, robustness demands that the content and functions of the online shop can be used reliably and without restrictions, even when users employ digital aids.
If products are offered for sale in the online shop that are subject to their own accessibility requirements, information on accessible use must be provided for such products – to the extent available.
5) Available Aids for Accessible Use
This website fulfills the accessibility requirements through the following measures:
- Alt-text for images: Images in the online shop are equipped with alternative texts that provide a brief description of the illustration and can be processed by screen readers.
- Operability via mouse and keyboard: The online shop functions can be operated both via mouse and keyboard. The mouse pointer can be moved and activated in the online shop using the keyboard's control keys.
- Browser-independent page output: Content and functions of this website are available in identical arrangement, orientation, and resolution regardless of the browser used.
- Cascading Style Sheets (CSS): A programming language is used that separates the presentation of page content in terms of layout, color, and design from its structural organization. This allows digital aids to use their own visibility schemes to display the page content.
- Sufficient spacing between characters: Characters are displayed with sufficient spacing to avoid impairing readability.
- Compatibility with screen readers: The content of the online shop is compatible with all common screen readers and can be read and processed by them.
- Responsive design (adaptation to different screen sizes): The dimensions of the content, elements, and functions automatically adapt to the size of the screen used.
- Strong color contrast: A strong contrast between the colors of characters and backgrounds is pre-set to ensure optimal visibility of the page elements.
- Text hints for uncompleted input fields: If mandatory input fields are not filled in, a text hint is provided in addition to a color marking. This hint clarifies what information is missing in the input field.
- Subtitles in videos: Embedded videos are equipped with subtitles to enable hearing-impaired users to play them back without restrictions.
6) Responsible Supervisory Authority
The following authority is responsible for monitoring accessibility on this website:
Market Surveillance Body of the States for the Accessibility of Products and Services (MLBF)
Carl-Miller-Str. 6
39112 Magdeburg
Germany
Phone: (+49) (0) 391 5676970
Email: kontakt@mlbf-barrierefrei.de
Copyright notice: created by the specialized lawyers of IT-Recht Kanzlei and protected by copyright (https://www.it-recht-kanzlei.de)
Date: 03.02.2026, 07:20:53
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Frequently Asked Questions
Questions & Answers
Is "Nutrilovers" a German brand?
Yes - Nutrilovers is a German brand and company from Munich.
Our team consists of true Nutrilovers.
We love healthy eating because our well-being is our top priority.
Since 2015, we have been supporting people on their conscious path to life with a healthy diet every day.
How can I order and what is the delivery time?
You can easily order from us online here in our shop.
To do so, select your products and proceed to checkout. Once we receive your order, we'll work quickly to ensure your order is in your hands within 1-2 business days.
Can I return my orders if I don't like them?
Yes - you have a risk-free 30-day return policy.
Simply send us an email to mailme@nutrilovers.de , keyword: “Return” with your name, order number and address.
You can then drop off the package at any Deutsche Post or DHL service point.
The return address:
SW Commerce c/o Subke GmbH,
Lüner Rennbahn 26, 21339 Lüneburg,
Germany
Detailed information on thecancellation policy can be foundhere
What payment methods are available?
You can choose from different payment providers:
- credit card
- PayPal
- Skrill
- Payment via SOFORT transfer
- Invoice with Klarna
- Installment purchase with Klarna
- Google Pay
- Apple Pay
- Shop Pay
Is there a minimum order value?
There's no minimum order value at Nutrilovers. However, you'll receive free shipping within Germany for orders over EUR 99.00.
Does Nutrilovers offer replacement parts?
Yes , we usually have all
Spare parts in stock and if not, we can
Simply contact us via our
Contact form,
and tell us which Nutrilovers product you own and
which spare part you need.
How long is the warranty and guarantee valid?
We provide a 24-month warranty on new devices and a 12-month warranty on used devices.
Months.
In addition to the legally required 2-year warranty, Nutrilovers offers a 3-year warranty on the motor. (You can find the corresponding warranty terms and conditions here .)
If anything happens, we are available at any time and will take care of it - even after the statutory warranty period has expired.
Does Nutrilovers also help with questions and problems after the purchase?
Always! Simply contact us via our support center and we'll get back to you within 24 hours on weekdays.


































