Nutrilovers Products | Guarantee & guarantee conditions:

Thank you for your purchase!

We thank you for your trust and look forward to welcoming you as a "Nutrilover."

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All juicers and blenders offered by SW Commerce GmbH and the Nutrilovers brand come with a manufacturer's warranty (see below for further information and warranty details!)

Warranty conditions:

The manufacturer (SW Commerce GmbH) provides a 3-year warranty on the motor for the product advertised with the warranty promise. The warranty period begins on the invoice date. The manufacturer's warranty covers the Federal Republic of Germany. If material or manufacturing defects occur during this period, the manufacturer, as the guarantor, will provide one of the following services at its discretion:

  • free repair of the engine unit or
  • Free replacement of the motor unit (or a successor model if the original product is no longer available).

In case of warranty claims, please contact the guarantor:

NUTRILOVERS (SW Commerce GmbH)
Schellingstraße 109a
80798 Munich
Email address: mailme@nutrilovers.de

Warranty claims are excluded in the event of damage to the goods caused by

  • abusive or improper treatment
  • Environmental influences (humidity, heat, overvoltage, dust, etc.)
  • Failure to observe any safety precautions
  • Failure to follow the operating instructions
  • Use of violence (e.g. hitting, pushing, falling)
  • unauthorized repair attempts
  • normal wear and tear

Claiming a warranty claim requires that the guarantor be given the opportunity to examine the warranty claim by sending the goods in. Care should be taken to prevent damage during transport by using appropriate packaging.

To claim warranty service, you must include a copy of the original invoice with the shipment. Please understand that the manufacturer may refuse warranty service without this copy. The invoice copy is used to calculate the warranty period. You must also provide the name and address of the seller, unless this is clearly stated on the enclosed copy of the invoice.

If your warranty claim is valid, the warranty will be processed freight-free. Any shipping costs you incur will be reimbursed by the guarantor.

Note: This warranty does not limit your statutory rights. In particular, any existing statutory warranty rights against us remain unaffected.

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You as a customer are our focus!

If you have any problems with your product at any time or have any questions,
You can contact us by email at any time and we will be happy to help.

We look forward to hearing from you!

Email: mailme@nutrilovers.de 

We answer all questions within 24 hours on weekdays.

 

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