Nutrilovers Products | Warranty & Warranty Conditions

Thank you for your purchase!

We appreciate your trust and are delighted to welcome you as a "Nutrilover".

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A manufacturer's warranty applies to all juicers and blenders offered by SW Commerce GmbH and the Nutrilovers brand (please see below for further information and warranty notes!).

Warranty terms

The manufacturer (SW Commerce GmbH) provides a 3-year warranty on the motor and heating elements for goods advertised with the warranty promise. The period for calculating the warranty duration begins on the date of the invoice. The geographical scope of the manufacturer's warranty is the Federal Republic of Germany. If material or manufacturing defects occur during this period, the manufacturer, acting as the warrantor, will provide one of the following services at its discretion under the warranty:

• free repair of the motor unit / heating element or
• free replacement of the motor unit / heating element (potentially with a successor model if the original item is no longer available).

Warranty claim – How to proceed

In the event of a warranty claim, please contact the warrantor:

NUTRILOVERS (SW Commerce GmbH)
Schellingstraße 109a
80798 Munich
E-Mail: mailme@nutrilovers.de

Warranty claims are excluded for damage to the goods caused by:

• abusive or improper handling
• environmental factors (moisture, heat, overvoltage, dust, etc.)
• failure to observe any safety precautions
• failure to observe the operating instructions
• use of force (e.g., impact, shock, fall)
• unauthorized repair attempts
• normal wear and tear

To claim warranty service, you must allow the warrantor to verify the warranty case by sending in the goods. Please ensure that damage during transport is avoided by using appropriate packaging.

To request warranty service, you must enclose a copy of the original invoice with the shipment. We ask for your understanding that the manufacturer may refuse warranty service if this copy of the invoice is not included. The submission of the invoice copy is for the purpose of calculating the warranty period. Furthermore, you must provide the name and address of the seller, if this is not already evident from the enclosed invoice copy.

If it is a valid warranty claim, the warranty processing will be free of charge for you. Any shipping costs you may have incurred will be reimbursed by the warrantor.

Note: Your statutory rights are not limited by this warranty promise. In particular, any existing statutory warranty rights against us remain unaffected by this warranty promise.

As our customer, you are our focus!

If you should have any problems with your product or any questions at any time, you can contact us by e-mail and we will be happy to help. We look forward to hearing from you!

E-Mail: mailme@nutrilovers.de
We answer all questions within 24 hours on working days.