Frequently Asked Questions (FAQ)

Yes - Nutrilovers is a German brand and company from Munich.

Our team consists of true Nutrilovers.
We love healthy eating because our well-being is our top priority.

Since 2015, we have been supporting people on their conscious path to life with a healthy diet every day.

You can easily order from us online here in our shop.
To do so, select your products and proceed to checkout. Once we receive your order, we'll work quickly to ensure your order is in your hands within 1-2 business days.

Yes - you have a risk-free 30-day return policy.

Simply send us an email to mailme@nutrilovers.de , keyword: “Return” with your name, order number and address.

You can then drop off the package at any Deutsche Post or DHL service point.

The return address:

SW Commerce c/o Subke GmbH,
Lüner Rennbahn 26, 21339 Lüneburg,
Germany

Detailed information on thecancellation policy can be foundhere

You can choose from different payment providers:

• credit card
• PayPal
• Skrill
• Payment via SOFORT transfer
• Invoice with Klarna
• Installment purchase with Klarna
• Google Pay
• Apple Pay
• Shop Pay

There's no minimum order value at Nutrilovers. However, you'll receive free shipping within Germany for orders over EUR 99.00.

Yes , we usually have all
Spare parts in stock and if not, we can
Simply contact us via our
Contact form,
and tell us which Nutrilovers product you own and
which spare part you need.

We provide a 24-month warranty on new devices and a 12-month warranty on used devices.
Months.

In addition to the legally required 2-year warranty, Nutrilovers offers a 3-year warranty on the motor. (You can find the corresponding warranty terms and conditions here .)

If anything happens, we are available at any time and will take care of it - even after the statutory warranty period has expired.

Always! Simply contact us via our support center and we'll get back to you within 24 hours on weekdays.